Florida Licensed Account Manager

Job Summary

Serving as the primary relationship manager for employer groups, the full-time Florida Licensed Account Manager will focus on retaining existing clients, managing annual renewals, and providing exceptional support to brokers and groups in a remote work environment.

Key Responsibilities

• Address clients' operational issues and concerns to ensure retention and satisfaction
• Collaborate with underwriting and actuarial teams to evaluate pricing and renewal strategies
• Serve as a trusted partner to brokers, resolving escalated service concerns and maintaining strong relationships

Required Qualifications

• Active Life & Health license preferred; candidates without may be considered with a requirement to obtain licensure post-hire
• Bachelor's degree preferred
• 3 or more years of relevant experience preferred
• Proven ability to build and maintain relationships with clients and brokers
• Proficiency in Microsoft Office (Word, Excel, Access, and PowerPoint)