Florida Licensed Answering Service Agent
Job Summary
Seeking a Florida Licensed Answering Service Agent to provide exceptional support in a remote, part-time capacity, the successful candidate will manage inbound and outbound calls, perform lead intakes, and schedule appointments while ensuring accurate message relay and outstanding customer service.
Key responsibilities:
- Answer inbound and make outbound calls with professionalism and accuracy
- Follow call scripts and industry-specific guidelines while addressing caller needs
- Perform lead intakes, document details, and schedule appointments as required
Required qualifications:
- Florida Licensure as an Answering Service Agent
- Intermediate to advanced computer skills
- Empathetic and compassionate approach to customer interactions
- Ability to multi-task and remain focused in a fast-paced environment
- Strong verbal and written communication skills
Complete Job Description
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