Florida Licensed Behavioral Health Advocate

Job Summary

A company is looking for a Quality Behavioral Health Advocate.

Key Responsibilities

• Collaborate with members and providers to improve behavioral health care and close care gaps
• Conduct telephonic outreach to educate members on care gaps and schedule necessary appointments
• Provide coaching and training to new and current advocates and assist with departmental initiatives

Required Qualifications, Training, and Education

• Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or a related field
• 4+ years of experience in direct patient care, social work, quality improvement, or health coaching, preferably in a managed care environment
• Licensure as a Clinical Social Worker, Medical Social Worker, Licensed Psychologist, or other relevant mental health certification upon hire
• Experience in quality improvement or health coaching is preferred
• Equivalent work experience may be considered in lieu of a degree