Florida Licensed Call Center Agent

Job Summary

A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.

Key Responsibilities

• Handle incoming calls related to the My Safe Florida Home Program
• Provide courteous and professional assistance to callers
• Adhere to program guidelines and call-handling procedures

Required Qualifications

• Reliable wired internet connection with minimum speed of 20 Mbps download and 5 Mbps upload
• High-quality wired headset, keyboard, and mouse required
• Availability to work Monday through Friday from 8:00 AM to 5:00 PM ET
• Preferred residency in Florida, Tennessee, or Texas
• Ability to pass a Level 2 background check