Florida Licensed Call Center Supervisor

Job Summary

A company is looking for a Call Center Supervisor Hybrid.

Key Responsibilities

• Manage and coach a team of Inside Sales call center representatives to achieve targets
• Promote a sales culture and manage performance metrics for the team
• Conduct performance evaluations and develop individual development plans for team members

Required Qualifications

• Minimum 1-year proven leadership experience in a call center or similar supervisory position
• Experience in Health, Dental, Vision, and other Ancillary sales is strongly preferred
• Ability to work in a fast-paced environment and prioritize duties appropriately
• Life and Health Insurance license required upon hire
• FFM Certification ability to obtain once hired and renewed annually as required