Florida Licensed Care Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Perform outreach to members for care plan support and resource connection
• Serve as the primary contact for member and provider inquiries, explaining care plan procedures
• Document and maintain non-clinical member records in compliance with state and regulatory guidelines

Required Qualifications

• High School diploma or GED
• 1 - 2 years of related experience
• Knowledge of health plan activities and resources
• Ability to connect members to community resources addressing Social Determinants of Health (SDOH)
• Certification may be required for specific health plans