Florida Licensed Client Coordinator

Job Summary

To support a dynamic claims environment, the full-time Florida Licensed Client Coordinator will manage client inquiries, data preparation, and documentation while working remotely from 8:30 AM to 5:00 PM EST, Monday to Friday.

Key responsibilities

• Respond promptly to inquiries from clients and representatives regarding report status and general requests
• Utilize systems to enter and retrieve client information, maintaining accurate documentation in the database
• Collaborate with the QA department to monitor workflow and ensure timely case resolution

Required qualifications

• High school diploma or equivalent required; paralegal experience preferred
• Minimum one year of clerical experience or equivalent combination of education and experience
• Experience in a medical office or insurance industry preferred
• Proficiency in Microsoft Word, Outlook, Excel, and general computer skills
• Ability to type at least 40 words per minute and adhere to HIPAA regulations