Florida Licensed Collections Representative

Job Summary

A company is looking for a Collections Representative (FL).

Key Responsibilities

• Contact consumers with past due balances and assist in resolving outstanding debts
• Negotiate acceptable payment arrangements while maintaining professionalism and empathy
• Work a full-time schedule, adhering to set hours and potential commission plans

Required Qualifications

• Experience in resolving challenging customer situations is required
• Ability to self-manage in a remote work environment is essential
• Must have a private workspace and reliable internet connection
• Experience in medical or other bill collection is preferred but not mandatory
• Attendance during training is mandatory with no absences allowed