Florida Licensed Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative.

Key Responsibilities

• Schedule patients for various appointments via inbound and outbound calls
• Maintain compliance with patient records and ensure accurate billing information
• Meet performance metrics while providing high-quality consumer care

Required Qualifications, Training, and Education

• High School Graduate or Equivalent
• Previous customer service experience
• 1+ years' experience in healthcare preferred
• Call center experience preferred
• Proficient with computer programs such as Email, PowerPoint, Excel, and Word