Florida Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to provide support for customers and agents in a fully remote setting.

Key Responsibilities

• Deliver exceptional customer service while ensuring compliance with legal requirements
• Respond to inquiries related to insurance matters and resolve moderately complex issues
• Document customer interactions and collaborate with various departments to address customer needs

Required Qualifications

• High School Diploma or equivalent required
• Property and Casualty license required
• Minimum of 1-3 years of customer service experience
• Experience in a call center environment preferred
• Intermediate computer skills with the ability to navigate multiple systems simultaneously