Florida Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative - REMOTE.

Key Responsibilities:

• Provide exemplary customer service to insurance policyholders, agents, and lenders via inbound calls and electronic communications
• Interpret verbal and written communication to make appropriate decisions for customer inquiries
• Assist in learning and understanding the insurance industry while contributing to a collaborative team environment

Required Qualifications, Training, and Education:

• Active Personal Lines P&C agent license (2-20) is required
• Prior insurance agency experience, including customer service, is preferred
• Spanish/bi-lingual skills are a plus
• Proficient in PC usage and keyboarding skills
• Access to a strong, stable internet connection and a separate, undisturbed workspace