Florida Licensed Customer Service Rep

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Apr 09, 2026

This job expires in: 26 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Customer Service Representative II.

Key Responsibilities

Handle inbound/outbound inquiries regarding policy changes, renewals, billing, and claims
Document customer interactions and maintain knowledge of department FAQs
Assist leadership with special projects and maintain high performance metrics

Required Qualifications

High School Diploma or GED required
Two to three years of customer service or call center experience
Previous experience in insurance services is a plus
Valid Driver's License required
Florida 4-40 Customer Service License preferred

COMPLETE JOB DESCRIPTION

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