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Florida Licensed Customer Service Representative

Location: Remote
Compensation: Hourly
Reviewed: Mon, Aug 10, 2026
This job expires in: 26 days

Job Summary

Providing customer service in a virtual call center environment, the part-time Florida Licensed Customer Service Representative will respond to inquiries from policyholders and providers regarding insurance policies, ensuring accurate information delivery and compliance with company standards.

Key responsibilities
  • Respond to telephone inquiries from policyholders, beneficiaries, and providers about insurance policies and claims
  • Research company records to provide information and follow up on customer inquiries
  • Maintain knowledge of company products and services while ensuring compliance with privacy regulations
Required qualifications
  • High school diploma or GED, with six months of related call center experience or training
  • Ability to type at least 30 wpm with 95% accuracy
  • Intermediate computer skills and experience with Windows-based environments
  • Ability to pass background screening and drug tests
  • Reliable internet connection and a dedicated remote work location

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