Florida Licensed Patient Services Specialist

Job Summary

To support a health system's pharmacy operations, the full-time Florida Licensed Patient Services Specialist will manage patient onboarding, benefit verification, and prior authorization processes while working remotely during standard clinic hours.

Key responsibilities

• Facilitates the prescription fulfillment process by performing patient onboarding and obtaining necessary insurance information
• Maintains accurate documentation for patient assistance program applications and tracks prescription deliveries
• Collaborates with clinic staff and pharmacy contacts to enhance patient care and optimize reimbursement processes

Required qualifications

• CPhT certification is required
• 2+ years of relevant experience in Medical Office Administration, Patient Financial Services, or similar fields
• Degree or technical vocational training, with a Bachelor's degree preferred
• Proficiency in Microsoft Excel and Word
• Familiarity with insurance/claims processing and pharmaceutical products