Florida Licensed Pharmacy Technician

Job Summary

A company is looking for a Pharmacy Technician, Aetna Medicare to support retail pharmacy customer relations programs from home.

Key Responsibilities

• Conduct outbound calls to patients for adherence-based programs, providing support and ensuring timely communication
• Address patient concerns and troubleshoot issues to ensure satisfaction and program success
• Utilize software to accurately record patient information and collaborate with teams for program improvement

Required Qualifications

• Resident of specific states due to regulatory compliance
• Active Pharmacy Technician license in state of residence
• 1+ years of experience in retail healthcare, preferably in a high-volume call center
• Minimum of one consecutive year of customer service experience
• High School diploma, GED, or equivalent work experience