Florida Licensed Pharmacy Technician

Job Summary

A company is looking for a Pharmacy Technician to support Aetna Medicare members through remote engagement and medication management.

Key Responsibilities

• Conduct outbound calls to patients regarding medication adherence and provide one-on-one support
• Address patient concerns and troubleshoot issues to ensure satisfaction and program success
• Utilize computer systems to record patient information and collaborate with teams for program improvements

Required Qualifications

• Resident of specific states due to regulatory compliance
• Active Pharmacy Technician license in state of residence
• 1+ years of experience in retail healthcare or high-volume call center
• Minimum of one consecutive year of customer service experience
• Verifiable High School diploma, GED, or equivalent work experience