Florida Licensed Telephonic Case Manager RN

Job Summary

Working remotely from the Jacksonville area, the Florida Licensed Telephonic Case Manager RN will manage outbound calls to assess members' health status, identify treatment barriers, and coordinate care while providing patient education and resources.

Key responsibilities

• Making outbound calls to assess members' current health status and ensure they receive necessary services
• Identifying gaps or barriers in treatment plans and coordinating care for members
• Providing patient education to assist with self-management and encouraging healthy lifestyle changes

Required qualifications

• Current Florida Registered Nurse license
• 2+ years of experience in a hospital setting, acute care, or direct care
• 1+ years of case management experience
• Intermediate proficiency with MS Word, Teams, Excel, and Outlook
• Residence in the Jacksonville/Gainesville Metro Areas