Florida Licensed Telesales Agent

Job Summary

Focused on delivering exceptional customer experiences, the full-time remote Sr Telesales Agent will manage inbound and outbound sales calls, perform needs analyses, and sell health and ancillary products while maintaining compliance with company standards.

Key responsibilities

• Generate new customer sales and maintain existing members through qualified inbound and outbound calls
• Manage the customer lifecycle, including acquisition, engagement, retention, and cross-selling opportunities
• Ensure compliance with sales scripts and procedures while striving for first-call resolution of customer issues

Required qualifications

• 1+ years of related work experience as a Telesales agent
• Active Florida state health insurance license 240 required
• High school diploma or GED
• Experience using computers and navigating multiple systems
• Ability to work flexible schedules, including evenings, weekends, and holidays