Florida Licensed Trust & Safety Specialist
Job Summary
To support the Trust & Safety team, the full-time Florida Licensed Trust & Safety Specialist will manage escalations, enforce policies, and identify risks while working remotely and being available for nights and weekends.
Key Responsibilities
- Collaborate with the VP of Trust & Safety to develop and improve policies and operational playbooks
- Represent Trust & Safety in stakeholder meetings to communicate program priorities and advance initiatives
- Resolve escalated cases with professionalism and empathy while managing a high-volume case queue
Required Qualifications
- Bachelor's degree or equivalent experience
- Highly organized with a proven ability to execute projects from start to finish
- Strong critical-thinking and analytical skills for making difficult decisions
- Self-motivated and highly collaborative, with excellent communication skills
- Availability to work evenings, nights, weekends, and/or holidays
Complete Job Description
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