Florida Real Estate Support Specialist

Job Summary

Providing dedicated support to Florida real estate students, the part-time Student Experience Support Specialist will deliver concierge-level service, manage student records, and coordinate national program initiatives in a remote setting.

Key Responsibilities

• Deliver concierge-level support to students and stakeholders via phone, email, and chat to resolve inquiries
• Ensure Florida real estate students meet state regulatory requirements and experience a seamless transition through licensing programs
• Manage student records and orders accurately within internal databases to maintain data integrity

Required Qualifications

• Education: High School Diploma or GED
• Experience: 1 year of relevant service experience, preferably in customer support or customer relations
• Technical Skills: Proficiency in MS Office and Gmail; ability to learn and navigate internal IT and business systems
• Soft Skills: Excellent written and verbal communication skills; strong focus on service excellence
• Adaptability: Team player with the ability to adapt to changes in workload and organizational processes