Florida Scheduling Assistant

Job Summary

To enhance the efficiency of healthcare professionals, the full-time Florida Scheduling Assistant will provide comprehensive administrative support, including scheduling appointments for new and existing patients, while working remotely from Florida.

Key responsibilities

• Assist with scheduling and contact center activities, answering an average of 75-100 calls per shift
• Schedule appointments for medical, cosmetic, and surgical services for over 60 providers
• Document patient medical history into the electronic medical record (EMR) while maintaining confidentiality

Required qualifications

• High school diploma or equivalent; healthcare-specific training preferred
• Empathy and a caring attitude towards patients
• Self-motivated and detail-oriented with the ability to work independently
• Reliable high-speed internet connection and a quiet, private workspace
• Ability to maintain strict patient confidentiality and adhere to HIPAA regulations