FMLA Customer Support Expert

Job Summary

A company is looking for an FMLA Customer Support Expert.

Key Responsibilities:

• Administer and adjust FMLA, state, and company leaves in accordance with guidelines and policies
• Communicate with HR to identify needs and educate on leave concepts
• Maintain accurate documentation and provide timely responses to clients

Required Qualifications:

• Bachelor's Degree preferred or equivalent work experience
• 1-3 years of customer service experience
• Experience in employee benefits administration and/or FMLA administration a plus
• Knowledge of best practices
• Proficient in Microsoft Office Suite