FNOL Representative

Job Summary

A company is looking for a FNOL Representative who will provide customer service support during initial claim intake and status calls.

Key Responsibilities

• Handle inbound/outbound phone and chat inquiries regarding claims
• Document contact summaries in system applications
• Provide accurate information to ensure customer satisfaction

Required Qualifications

• High School Diploma or GED required
• 1-2 years of experience in a customer service or call center environment
• No specific certifications or licenses required