Follow Up Associate

Job Summary

A company is looking for a Follow Up Associate II to improve revenue cycle outcomes by resolving unresolved claims.

Key Responsibilities

• Investigate and examine denied medical claims using knowledge of medical terminology and coding
• Read and interpret reimbursement information from EOBs and understand relevant legal parameters
• Collaborate with stakeholders to resolve unpaid claims while maintaining productivity and quality standards

Required Qualifications

• High school diploma, GED, or equivalent
• Work experience in a hospital setting with knowledge of health insurance and medical claims billing
• Ability to learn new processes and make informed decisions
• Experience working independently and as part of a team
• Proficient in navigating proprietary software, payer portals, and Excel spreadsheets