Follow Up Associate I

Job Summary

A company is looking for a Follow-Up Associate I.

Key Responsibilities:

• Effectively work with insurance payers/patients to resolve escalated and complex insurance processing issues and denials to facilitate payment of claims
• Review account information and system applications to determine the next most value-added work activity and thoroughly document all pertinent collection activity performed
• Complete special projects/reports to resolve high priority and aged account receivable inventory

Required Qualifications:

• High School Diploma or equivalent (GED)
• 1-2 years' experience in healthcare AR environment
• 1-2 years' experience with billing/follow up on claims
• Epic experience is preferred
• Working knowledge or experience with medical terminology