Follow Up Manager

Job Summary

A company is looking for a Manager of Follow Up.

Key Responsibilities

• Oversee and manage contact center performance and staff productivity
• Develop and implement recommendations, providing formal feedback on project results and team performance
• Maintain relationships with clients and support new client expansion development and implementation

Required Qualifications

• Bachelor's Degree or equivalent experience
• 3-5 years of leadership experience in a hospital or healthcare call center environment
• Strong technical and data analytics skills, particularly with Microsoft Excel, Word, and PowerPoint
• Experience in Healthcare Revenue Cycle Management