Follow Up Specialist

Job Summary

A company is looking for a Follow Up Specialist to manage logistics in fleet operations and provide customer service.

Key Responsibilities

• Handle inbound calls and gather customer requirements accurately
• Ensure timely updates and communication regarding vehicle status and billing information
• Collaborate with dispatchers and manage time effectively to meet deadlines

Required Qualifications

• High school diploma or GED
• Up to 2 years of experience in a related field
• Strong customer service experience
• A degree in a related discipline is preferred
• Availability for weekend shifts in a 24/7 environment