Follow Up Specialist

Job Summary

A company is looking for a Follow Up Specialist to manage fleet operations and provide customer service.

Key Responsibilities

• Handle inbound calls and gather customer requirements accurately
• Manage logistics of fleet operations, ensuring timely maintenance and repairs of vehicles
• Make outbound calls to provide updates on open events and collaborate with dispatchers as needed

Required Qualifications

• High school diploma or GED
• Up to 2 years of experience in a related field
• Strong customer service experience
• A degree in a related discipline is preferred
• Availability for weekend shifts in a 24/7 environment