Follow Up Team Lead

Job Summary

To enhance operational efficiency, the full-time Follow Up Team Lead will oversee the Follow Up team, manage daily workflows, and collaborate with Follow Up Managers in a remote setting.

Key responsibilities:

• Manage team operations, including monitoring productivity and conducting training for new and existing employees
• Oversee workflow management by monitoring aging claims, ensuring production goals are met, and resolving AR issues
• Report directly to Follow Up Managers, alerting them to critical issues and processing appeals on denied claims

Required qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration or related field preferred
• 1-2 years of experience in Accounts Receivable Follow-Up
• Experience with Professional CMS 1500 Billing and various billing systems
• Knowledge of billing requirements for multiple states and familiarity with commercial and government payers
• Strong analytical skills and leadership abilities