Forecasting and Performance Specialist

Job Summary

A company is looking for a Forecasting & Performance Specialist.

Key Responsibilities

• Capture and plan activities influencing operational performance
• Build and maintain forecasting and capacity models for resource planning
• Monitor actual results against plans and deliver solutions to enhance efficiency

Required Qualifications

• BS/BA Degree in Business or IT preferred
• 5+ years of experience in operational roles with a proven delivery track record
• Experience in improving customer, people, or cost metrics
• Proficient in planning techniques and tools like WFM, SQL/VBA, and MS Excel
• Experience in complex statistical modeling; life insurance industry experience preferred