Franchise Account Manager

Job Summary

Building strong relationships with franchise partners, the full-time Franchise Account Manager (Specialist) will manage client onboarding, drive growth through digital marketing platforms, and proactively identify expansion opportunities while working remotely.

Key Responsibilities

• Serve as the primary point of contact for franchise operators, ensuring effective communication and high client satisfaction
• Manage the onboarding process for new franchise locations and oversee operations across digital management tools
• Identify growth signals and monitor portfolio health to proactively retain accounts and manage billing updates

Required Qualifications

• 1-2 years of experience in digital marketing client services, B2B account management, or a marketing degree with relevant internship experience
• Demonstrated understanding of revenue and retention in relation to digital marketing outcomes
• Exceptional written and verbal communication skills for effective stakeholder engagement
• Comfort interpreting performance metrics and campaign data during client interactions
• Must be a legal resident residing in one of the 50 United States