Franchise Account Manager

Job Summary

Building strong relationships with franchise operators, the full-time Franchise Account Manager will manage onboarding processes, support location growth, and identify expansion opportunities while working remotely.

Key Responsibilities

• Serve as the primary point of contact for franchise operators, ensuring high client satisfaction and proactive communication
• Partner with leadership to onboard new franchise locations and manage operations across digital marketing platforms
• Monitor account health, identify growth signals, and collaborate with lead Account Managers to retain and expand client accounts

Required Qualifications

• 1-2 years of experience in digital marketing client services, B2B account management, or a marketing degree with relevant internship experience
• Demonstrated understanding of revenue and retention in relation to digital marketing outcomes
• Exceptional written and verbal communication skills for effective stakeholder interactions
• Comfort with interpreting performance metrics and campaign data during client discussions
• Must be a legal resident residing in one of the 50 United States