Franchise Account Manager Trainer
Job Summary
To enhance the effectiveness of Franchise Account Managers, the full-time remote Franchise Account Manager Trainer will design and deliver training programs, facilitate onboarding, and provide performance coaching to ensure high productivity and satisfaction among franchise partners.
Key Responsibilities
- Design and maintain a comprehensive FAM Development Program, including onboarding and advanced skills training
- Facilitate training sessions for new hires and existing FAMs, promoting best practices and continuous learning
- Develop personalized coaching plans and conduct performance assessments to support FAM development and address skill gaps
Required Qualifications
- 5+ years of experience as a Franchise Account Manager or similar role in a franchise or multi-site environment
- 2+ years of experience in training, coaching, or sales enablement
- Proven ability to design and deliver structured learning programs
- Strong commercial acumen with experience managing complex franchise relationships
- Experience with LMS platforms and sales enablement tools is desirable
Complete Job Description
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