Franchise Support Specialist

Job Summary

A company is looking for a Franchise Support Specialist to assist franchise owners and coordinate with internal teams.

Key Responsibilities

• Serve as the primary contact for franchise owners, fostering trust and rapport
• Coordinate requests with marketing, training, and tech teams to support franchise operations
• Contribute to projects focused on training programs, marketing reviews, and process improvements

Required Qualifications

• 4+ years of experience in client service or customer success (preferred but not required)
• Friendly and empathetic demeanor with a marketing inclination
• Natural leadership qualities with a commitment to personal and professional growth
• Ability to learn quickly and maintain organization in task management
• Persistent approach to achieving goals and completing tasks