Fraud Alert Management Associate

Job Summary

A company is looking for a Process Associate in Fraud Alert Management for a remote position in the US.

Key Responsibilities

• Stay updated on changing fraud trends and escalate unresolved issues
• Verify authorizations and contact financial institutions regarding suspicious activities
• Ensure adherence to operations and compliance procedures while participating in special projects as needed

Required Qualifications

• High school diploma or GED
• Knowledge of fraud prevention principles and procedures
• Working knowledge of MS Office applications
• Ability to work flexible hours, including second and third shifts and weekends
• Experience in banking or card processes is preferred