Fraud Analyst

Job Summary

Supporting the Directed Spend fraud team, the full-time remote Fraud Analyst will monitor dashboards for suspicious activities, handle transactional disputes, and conduct fraud investigations to ensure proper identification and remediation of suspected fraud cases.

Key responsibilities:

• Investigate system-generated alerts to confirm transaction legitimacy and identify suspected fraud
• Conduct operational investigations and research to support assigned potential fraud cases
• Analyze transaction data to identify trends, anomalies, and other fraud risk indicators

Required qualifications:

• 2+ years of experience in the banking or financial services industry
• 1+ years of experience in payment fraud investigations, online fraud investigations, or financial crime risk management
• 1+ years of experience in payment card operations, disputes, chargebacks, or fraud analysis
• 1+ years of experience with Excel (e.g., filter, sort, V-lookup, pivot tables, etc.)