Fraud Analyst

Job Summary

Independently investigating suspected fraudulent activities, the full-time remote Fraud Analyst will utilize monitoring systems to identify suspicious behavior, validate transactions, and provide excellent customer service to credit union partners.

Key responsibilities

• Monitor alerts and communications to identify and investigate suspicious activity
• Take action to protect members and credit unions from fraud-related losses
• Document fraud incidents using various tools and mentor Associate Fraud Analysts as needed

Required qualifications

• Associate degree in a related field preferred
• At least 2 years of fraud investigation experience in a financial institution
• Strong knowledge of fraud detection techniques and confidentiality maintenance
• General knowledge of Microsoft Office applications
• Ability to work independently and collaboratively within a team