Fraud Analyst
Job Summary
To support ecommerce merchants, the full-time remote Fraud Analyst will review flagged orders and customer service cases, identify fraudulent activity, and develop analytical skills while collaborating with senior analysts.
Key responsibilities
- Review and take action on flagged orders, increasing daily volume to meet team standards
- Support customer and merchant calls during scheduled shifts
- Identify and escalate unusual fraud patterns to the team
Required qualifications
- Prior experience in fraud, research, financial services, or another analytical field preferred
- Proficiency with G Suite (Gmail, Docs, Sheets) and a stable internet connection
- Ability to learn quickly and apply detailed processes consistently
- Undergraduate degree is preferred, but not required
- Strong attention to detail and pattern recognition skills
Complete Job Description
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