Fraud and Dispute Intake Specialist

Job Summary

A company is looking for a Fraud and Dispute Intake Specialist for a 2nd Shift position.

Key Responsibilities:

• Process and respond to customer inquiries via telephone
• Utilize multiple systems to provide information on accounts
• Present options to customers about ways to make their banking easy and convenient

Required Qualifications:

• High school diploma or equivalent
• Minimum 18 months of customer service related experience
• Specialized skill training in CCU, E-mail, Internet, Operations, and Fraud Support