Fraud and Risk Ops Analyst

Job Summary

To support the Security, Risk & Fraud team, the full-time Fraud and Risk Ops Analyst will manage fraud/risk triage, validate cases, and recommend process improvements while working remotely during standard PST hours.

Key responsibilities

• Serve as the first line of defense on fraud/risk issues, triaging and validating cases while escalating complex issues to higher-level analysts
• Recommend actions and process changes based on data analysis to address negative trends
• Collaborate with cross-functional teams to propose solutions for investigative matters and improve operational workflows

Required qualifications

• Bachelor's degree preferred in Business Analytics, Finance, Economics, Statistics, Applied Math, Business Administration, Information Systems, or a related field
• 3-5 years of foundational experience or coursework in fraud/risk operations, process improvement, or security triage
• Experience with SQL and navigating Google Sheets for data validation
• Exposure to governance frameworks in regulated industries such as fintech, banking, or payments
• Prior internship or entry-level experience in fraud/risk operations or security triage