Fraud Call Center Representative

Job Summary

A company is looking for a Call Center Representative - Fraud.

Key Responsibilities:

• Handle inbound calls regarding suspected fraud traffic and identity theft
• Create cases for customers and analyze network traffic to assess risk
• Manage multiple systems and high-volume workload to mitigate fraud

Required Qualifications:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Must have a dedicated workspace free of distractions
• Must have high-speed internet and ability to connect directly to an ethernet portal
• Ability to work flexible hours, including weekends