Fraud Detection Agent

Job Summary

A company is looking for a Fraud Detection Representative.

Key Responsibilities

• Handle inbound and outbound calls related to fraud detection cases
• Monitor and investigate credit and debit accounts for fraudulent activity
• Meet performance targets and participate in ongoing training and development

Required Qualifications and Education

• High school diploma or equivalent required
• Some post high school education is desirable
• Minimum one year of experience in fraud detection or investigation preferred
• At least six months of customer service or call center experience preferred