Fraud Disputes Associate Manager

Job Summary

A company is looking for an Associate Manager, Fraud Disputes to lead their Disputes team.

Key Responsibilities

• Manage the Disputes team focused on escalations, complaints, appeals, and disputes
• Become a Subject Matter Expert on all dispute types and troubleshoot issues with internal teams
• Ensure compliance with laws and regulations while fostering a positive team environment

Required Qualifications

• Minimum 3 years of experience in banking disputes and investigations
• Minimum 3 years of management experience at a financial institution
• Experience in training staff on new processes and procedures
• Knowledge of banking compliance trends and regulations
• Ability to learn new processes and systems quickly