Fraud Investigations Specialist

Job Summary

Fraud Investigations Specialist is a limited duration, remote position focused on investigating and resolving card-related fraud alerts and cases while ensuring compliance with relevant regulations.

Key Responsibilities

• Investigates and resolves card-related fraud alerts and cases using threat intelligence and disputes data
• Ensures compliance with Regulation E, Regulation Z, and other applicable guidelines
• Provides support to customers and internal business partners regarding fraud concerns

Required Qualifications

• Minimum of two years of experience in financial services, fraud management, card services, or related fields
• Working knowledge of debit/credit card fraud typologies and dispute drivers
• Knowledge of consumer protection and payments regulations applicable to investigations
• Ability to conduct end-to-end fraud investigations and document findings
• Proficiency with job-specific systems and Microsoft Office applications