Fraud Investigator

Job Summary

A company is looking for a Fraud Investigator - Consumer Servicing, Bankcard Fraud.

Key Responsibilities

• Perform functions related to consumer debit, prepaid, and credit cards, ensuring productivity and quality
• Monitor account activity, process card maintenance, and handle chargeback processes
• Assist in documenting departmental procedures and training team members

Required Qualifications

• Associate's degree in Business Administration or related field, or equivalent experience
• 2+ years of general investigative or related experience
• Intermediate knowledge of the fraud industry and relevant regulations
• Ability to exercise sound judgment and maintain confidentiality
• Proficient in Microsoft Outlook, Word, and Excel