Fraud Investigator

Job Summary

A company is looking for an Investigator, Operational Excellence, Account Integrity and Security.

Key Responsibilities

• Drive strategy and execution for operational excellence areas such as Quality Assurance
• Lead complex fraud investigations and provide expertise on difficult cases
• Analyze fraud trends and implement process improvements based on insights

Required Qualifications

• 3+ years of fraud operations experience with a track record in managing complex investigations
• Experience in leading operational excellence initiatives like Quality Assurance or Business Process Improvement
• Proficiency in SQL and data visualization tools such as Looker or Tableau
• Strong leadership skills to mentor investigators and represent the team