Fraud Operations Specialist

Job Summary

A company is looking for a Fraud & Dispute Ops Specialist.

Key Responsibilities

• Review and decision on potentially fraudulent transaction activity and customer applications
• Monitor live transaction activity to identify high-risk transactions related to fraud
• Manage and resolve customer dispute claims throughout their lifecycle

Required Qualifications

• High School Diploma, GED, or equivalent certification
• 2+ years of experience in fraud investigations related to transaction monitoring and disputes
• Ability to identify patterns and work independently under service level agreements
• Strong analytical skills to track and meet metrics and KPIs
• Prior experience in a high-growth startup or financial services is a plus