Fraud Operations Specialist

Job Summary

A company is looking for a Fraud Operations Specialist I.

Key Responsibilities

• Review claims in real time for potential fraud/abuse and provide feedback for risk models
• Make independent decisions on customer risk based on behavior and incidents
• Conduct fraud investigations and collaborate with cross-functional teams to improve detection models

Required Qualifications

• 2+ years of direct Fraud/Abuse Operations experience, preferably in eCommerce
• Bachelor's degree or equivalent experience in a related field
• Subject Matter Expertise in fraud concepts and prevention best practices
• Ability to perform due diligence investigations and make evidence-based decisions
• Proficiency in spreadsheet and data processing software like Excel and Google Suite