Fraud Risk Agent

Job Summary

A company is looking for a Fraud Risk & Payments Agent.

Key Responsibilities:

• Review and investigate suspicious transactions, user behaviors, and payment patterns
• Process payment disputes, chargebacks, and refunds according to company policies
• Monitor and analyze fraud trends using various detection tools and platforms

Required Qualifications:

• 3+ years of fraud prevention experience in social casino or gaming industry
• Proficiency in fraud detection platforms (e.g., Kount, Riskified)
• Experience with payment processing systems (e.g., PayPal, Worldpay)
• Familiarity with SQL for data querying and analysis
• Strong knowledge of CRM platforms and ticketing systems