Fraud Risk Analyst

Job Summary

Supporting fraud risk initiatives and operational risk management, the full-time Fraud Risk Analyst will manage chargeback operations, transaction monitoring, and client servicing in a hybrid work environment.

Key Responsibilities

• Oversee end-to-end chargeback and dispute lifecycle processing, including documentation and monitoring dispute queues
• Analyze reported fraud activity and assist with operational investigations and fraud trend analysis
• Collaborate with cross-functional teams to support onboarding reviews and contribute to process improvement initiatives

Required Qualifications

• 3+ years of experience in chargebacks, fraud operations, or payments risk management
• Experience in fintech, payments, banking, or card processing environments
• Strong understanding of Visa and Mastercard dispute processes and chargeback lifecycle management
• Familiarity with fraud prevention concepts and transaction monitoring
• Proficiency in using spreadsheets, reporting tools, and operational dashboards